Privacy Policy
How we protect and manage your data
At Pro Axioms, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or use our services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information"). This includes:
- Identity Data: Name, date of birth, and government-issued identification for KYC purposes.
- Contact Data: Email address, phone number, and residential address.
- Financial Data: Wallet addresses, transaction history, and source of funds documentation.
- Technical Data: IP address, browser type, and usage patterns on our platform.
2. How We Use Your Information
Your data is processed under the following legal bases:
- To provide and maintain our investment services.
- To comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations.
- To detect, prevent, and address fraud or technical issues.
- To communicate updates, security alerts, and support messages.
3. Data Retention Policy
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Note: Financial records and KYC documentation are typically retained for a minimum of 5-7 years following account closure to comply with global financial regulations.
4. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting, identity verification services, and payment processors.
- Regulatory Bodies: When required by law, subpoena, or to prevent financial crime.
- Professional Advisors: Auditors, lawyers, and insurers as necessary.
5. Data Security
We implement industry-standard security measures, including SSL encryption and multi-factor authentication (MFA), to protect your data. However, no method of transmission over the internet is **100%** secure, and we cannot guarantee absolute security.
6. Automated Decision Making
In providing our services, we may use automated systems to assist in fraud detection and risk assessment (including KYC/AML screening). These processes are necessary for the performance of our contract with you and to ensure the security of the Pro Axioms ecosystem.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your data.
- Request data portability.
- Withdraw consent at any time for marketing communications.
8. International Transfers
Your information may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. By using our services, you consent to these transfers.
9. Third-Party Links
Our platform may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
10. Children's Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you become aware that a child has provided us with Personal Data, please contact us.
11. Cookies
We use cookies to track activity on our service and hold certain information to improve your user experience. You can instruct your browser to refuse all cookies, but some parts of the platform may not function correctly.